Customer Background
This shipment highlights a long-term Korean customer who has cooperated with ANPACK for more than ten years. Over the years, the partnership has been built on stable product quality, reliable delivery, and responsive service. The customer regularly sources export packaging solutions for sea freight applications.
Order Overview
For this shipment, the customer booked a 20ft container and placed an order for polyester composite cord strap in 16mm, 25mm, and 32mm widths. The order also included matching buckles and strapping tools, providing a complete cargo securing solution suitable for export packaging and overseas transportation.
Customization Requirements
One key requirement of this order was a custom strap length. The customer requested 500 meters per roll for the 16mm polyester composite cord strap, which differs from ANPACK's standard specifications. To meet this requirement, ANPACK adjusted production to deliver the requested length while maintaining consistent quality, supporting the customer's specific handling and packaging needs.
Shipping and Export Handling
The shipment was arranged under CNF (Cost and Freight) terms. Before dispatch, ANPACK coordinated with long-term cooperating freight forwarders to confirm the vessel schedule and informed the customer of the estimated arrival time at the destination port. This communication helps customers plan inventory and logistics more efficiently. ANPACK prepared all required export and customs clearance documents in advance, including the packing list, commercial invoice, bill of lading, and certificate of origin. Accurate documentation helps ensure smooth customs clearance and reduces the risk of delays after arrival.
Container Loading and Packaging
The container was loaded manually by ANPACK's experienced warehouse team. With strong coordination and hands-on experience, a 20ft container was fully loaded in as little as 30 minutes, reflecting the team's working efficiency in export operations. For this order, the polyester composite cord strap and accessories were packed in kraft cartons printed with the ANPACK logo, supporting brand exposure in overseas markets. ANPACK also supports customers who prefer custom packaging with their own brand logos, offering flexibility for different branding strategies.
After-Sales Support
After delivery, ANPACK provides after-sales support for polyester composite cord strap and buckles. If any quality issues arise, our team offers timely assistance to help protect customer interests and maintain long-term cooperation.
Conclusion
This shipment reflects ANPACK's comprehensive approach to international export packaging. From product customization and efficient container loading to full documentation and after-sales support, we deliver reliable solutions that support global customers' operational needs while reinforcing ANPACK's reputation as a trusted polyester composite cord strap supplier.